THEPEN

Order

Please confirm the specifications of the products when ordering.
MOQ means the minimum order quantity required to purchase each parts.
If you have special order instructions,please note it on the ordering pages.
The Pre-Shipment Inspection (PSI) will be applied.
You can email us to change the order details before shipment.
Orders cannot be canceled after shipping the packages.

Shipping

TT in advance (bank transfer), Credit Card, PayPal can be chosen.
Cash transfer only. (Transfer with checks and bills are not accepted.)
Customer is responsible for paying all possible charges,including sales tax, VAT and customs charges,etc.
If you need the detailed invoice or tax ID,please email us.

Payment

• FedEx, DHL, and UPS can be selected.
• You can select whether to charge shipping fee by your shipping account or to charge by our side.
• Please confirm with the logistics company in advance if you are in a remote area. (It may cost extra fees (35-50 USD) for delivery at those areas.)
• The shopping cart will automatically calculate the shipping cost.
• Delivery time: At the same day (Order deadline is 2pm, HK Time).
• Delivery date: usually 2 to 7 working days.
• It is unable to appoint a date of delivery.
• Tracking number will be sent once your order has been shipped. (It may take up to 24 hours before carriers display the info.)